ValuTel Direct Inward Dialing

virtual number, also known as direct inward dialing (DID) or access number, is a telephone number without a directly associated telephone line. Usually these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers that can be either fixed, mobile or VoIP. A virtual number can work like a gateway between POTS lines and VOIP.

Applications of Virtual Numbers:

  • Businesses – A company located in China can have a phone number in Los Angeles or London without paying for a fixed foreign exchange line. Virtual numbers are very popular among call centers which appear to be located in one country, when they are in one or more countries in different time zone, delivering efficient 24/7 cover.

  • Specific businesses – Calling cards or callback. Virtual numbers work like access numbers, e.g., the phone number that (calling cards) or callback’s user has to dial to make the call/(use callback).

  • Marketing – Some companies use virtual numbers for various marketing campaigns, or different media channels; this allows them to track which campaign or medium brings what kind of traffic.

  • Virtual services – Various providers of virtual business services (virtual address, virtual receptionist, virtual office) will use a virtual number to tie in their other virtual services together into one seamless solution. This allows their customers to have a phone, address and voice presence almost anywhere in the world.

To learn more about using Virtual Numbers for your business, contact us today.