Cloud Based Hosted PBX

Scalable. Reliable. Mobile. Unlimited

ValuTel’s Cloud Based Hosted PBX

ValuTel’s hosted PBX is a mature IP PBX Professional Open Standards Telephony Platform.  PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. Since entering the Voice over IP (VoIP) market in 2004, ValuTel has deployed flexible, reliable and scalable next generation communication systems to small and medium sized businesses, enterprises, and governments. 

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Extension Based Hosted PBX

ValuTel’s hosted PBX  is an extension based platform providing powerful end user features, easy management and efficient IT integration. Managing internal call flow, assigning DIDs and creating auto-attendants are tasks easily implemented using ValuTel’s hosted PBX.

Online Self Care Portal

Cut down your support cost and create a better experience for your customers with PBXware’s online self-care portal. Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.

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Advanced Voicemail

ValuTel’s hosted PBX provides access to a feature packed voicemail system.  ValuTel’s Voicemail features world-class services such as voicemail to text, visual  (audio to text) voicemail, web browser based  functions and custom directories.

Scalable Unified Communications Integration

ValuTel’s Cloud PBX integrates seamlessly with our Unified Communication Desktop and Mobile solutions, designed to provide business users with a set of features and benefits including Softphone, Messaging, Faxing, Collaboration and 3rd party service integrations capable of transforming communications systems into a real powerhouse.

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Benefits and Features for ValuTel’s Hosted PBX

Manage Costs

Control costs of your company telephony system. Upgrade your existing, aging, high maintenance on-premises PBX with ValuTel’s Cloud PBX and save money.

Archive Data

ValuTel’s Cloud PBX integrates with cloud storage services such as Amazon S3, Google Drive, Dropbox and FTP.  You are able to store voicemail, fax, and call data records automatically to archive in a remote location.

Powerful speech to text

ValuTel’s voicemail system integrates with Google Cloud Speech-to-Text and IBM Watson (STT).  Get text transcriptions of your voicemail messages sent to your email.

Recordings

Easily set up call recording for all extensions and access them via a web browser.  Improve security, customer satisfaction and raise the quality of your service by playing back and analyzing the call records, following consent laws.

Secure Voice

Greatly increase security by encrypting your calls using TLS (Transport Layer Security and SRTP (Secure Real-Time Transport Protocol) protocols.

API

Connect your business applications to ValuTel’s Cloud PBX with our simple, powerful and secure application programming interface integration.

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Use your existing IP Phones and Devices

ValuTel Cloud PBX is compatible with most IP phones and devices on the market. Use the same extension on multiple devices.  Save time for both your IT personnel and your users by using features such as Automated provisioning, Busy Lamp Field (BLF), Hot Dusking, and more.

Comprehensive Role-Based Management

System Administrators are able to create groups and users’ permissions in order to delegate the administration of ValuTel Cloud PBX.  Users are grouped by Administrator, Site Admin., Operator, Manager, and Custom Groups.  You have complete control if you want it, or ValuTel will manage it for you for free.

Make calls directly through your CRM

Incorporate all the features and capabilities of the PBXware telephony system inside your CRM or Browser. PBXware Business integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.

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Why choose ValuTel Communications?

Tested and Proven Technologies

With more than 28 years of experience in providing telephone service, VoIP, hosted PBX and Internet service, we have the best tools in the trade to help you improve your business communications.

We do not keep you waiting

Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.

We are here to help

Our knowledgable technical support team is always available to you via phone, email, or on-site, 24/7.

Solutions tailored for your business

We work with you to develop custom communication features for  your business, satisfying the most strict requirements.