Traditional Phone Service 2018-10-29T22:07:11+00:00

ValuTel’s Phone Line and Voice Features

Phone Lines and Voice Features for Every Business Need

From basic telephone service to sophisticated voicemail, ValuTel’s Phone Lines meet your business communication needs.

ValuTel’s traditional phone service delivers exactly what your business needs in voice lines and features.

As a Competitive Local Exchange Carrier (CLEC), ValuTel is certified with the New Mexico Public Regulation Commission to offer traditional local telephone service throughout the state.  Traditional Phone Service or POTS (Plain Old Telephone System), refers to a landline phone service that uses copper wiring to make and receive calls.

ValuTel’s traditional phone service offers every type of phone line and line function your business communications may call for, including:

  • Basic Telephone Lines

  • Facsimile Transmission (FAX) Lines

  • Alarm & Elevator Lines

  • Toll Free Services
  • Market Expansion Lines

Scroll down to see details on ValuTel’s vLINE products and services.

ValuTel Traditional Phone Service Benefits include:

  • FREE Unlimited Local Calling!

  • FREE Long-Distance Calling! (contiguous 48 states)

  • FREE Voicemail!

  • FREE Auto Attendant Services!

  • UNLIMITED Voice Features!

  • NO Long-Term Contracts!

Basic Telephone Lines or “POTS”

Basic Telephone Lines – aka “Land Lines”

Endearingly referred to as Plain Old Telephone Service or “POTS” for short, this analog signal transmission line is the revered technology that started the entire telecommunications industry.  With a POTS line, only one call can be made or received at a time since there is only one phone number per line.

There are features though for these types of lines that add additional functionality and use such as:

  • Call Forwarding

  • Call Waiting

  • Call Blocking

  • Call Return

  • Caller ID

  • Three Way Calling

  • Speed Dialing

VoIP IP Phones and Accessories

There are a wide range of IP Phones available on the market today that are loaded with features and functions.

ValuTel specializes in Session Initiated Protocol (SIP) and can either Install or maintain just about every brand of SIP IP Phone.

ValuTel is a registered Cisco Partner. However, ValuTel will evaluate the specific needs of each installation and offer the product to best satisfy its needs regardless of brand.

IP Phones are Desktop phones that connect to your network to provide unlimited voice and programming features. Brands include Polycom, Cisco, GrandStream, and many others. ValuTel offers:

  • Upgrading your outdated On-Site PBX phone system to a state-of-the-art IP Phone
  • Competitive pricing, unlimited features, customized programming, video conferencing
  • Desktop IP Phone programming for any size system

Market Expansion Lines

A Market Expansion Line or “MEL” is a virtual phone number within a specific geographical area that routes all incoming calls to the voice services of a business in an entirely different location.  For example, if a business in Albuquerque, NM wants to give potential customers the appearance that they have a physical presence in Phoenix, AZ with a local phone number, they would use a MEL.  All calls placed to the Phoenix MEL would be forwarded to the voice services at the Albuquerque, NM location.  This service is usage based, so the more calls that are received, the higher the monthly bill will be.

To learn more about setting up a new MEL for your business, contact us today.

Do you have an existing contract?

We’ll help you evaluate your position.
At first glance, it may seem that you’re saving money by signing a long-term contract with a “trendy brand” service provider. This may seem to make sense at the time, however in reality, you take the risk of your business losing money when a better deal comes around. This is called “opportunity cost” and since you’re unable to break out of the long-term contract without paying a penalty, your business is unable to act on going with a better deal. In effect, you may actually lose money in the long run by signing a long-term contract due to the opportunity cost of a better deal. ValuTel does not lock you into a long-term contract.

Should I break my contract to go with ValuTel?
Sometimes, as crazy as it seems, it is worth paying the penalty to break a long-term contract. Sometime it works out that you’ll save more money in a shorter time period by going with ValuTel, versus losing money by reluctantly staying with the “trendy brand” long-term contract.  If this scenario isn’t making sense, simply ask yourself when the last time you or someone you know was happy to be in a long-term contract with the “big monopoly” service providers. Chances are, the answer is never.

If you’re still uncertain, let’s talk about it!  Get in contact with us and let’s take a look at your position.