ValuTel - Text Messaging Services Portal

Stay Connected with ValuTel Text Notifications

Receive account updates, service notifications, and exclusive offers directly to your phone. Easy to manage, easy to use.

Everything You Can Do Online

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Opt-In to Notifications

Subscribe to receive important updates about your account, service changes, and exclusive offers.

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Manage Preferences

Control what types of messages you receive and how often you receive them.

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Set Alert Thresholds

Customize when you receive billing alerts and usage notifications.

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View Message History

Access a complete record of all notifications you've received from ValuTel.

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Opt-Out Anytime

Easily unsubscribe from all or select message types whenever you want.

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Update Contact Info

Change your mobile number or update other contact information.

Manage Your Messaging Preferences

Update Preferences

Opt Out

Mobile Phone Number*

Full Name*

Email Address

Select Message Types*

Account Notifications (billing reminders, payment confirmations)

Service Updates (outages, maintenance, service changes)

Promotional Offers (special deals, upgrades, new services)

I agree to receive recurring automated text messages from ValuTel at the phone number provided. 4-6 msgs/month. Msg&data rates may apply. I understand consent is not required to make a purchase. I have read and agree to the Terms and Conditions and Privacy Policy.

Mobile Phone Number*

Email Address (for verification)

Update Message Preferences

Account Notifications

Service Updates

Promotional Offers

Mobile Phone Number*

Opt-Out Options

Opt-out of all messaging

Opt-out of promotional messages only

Reason for Opting Out (Optional)

Sample Messages You'll Receive

Account Notification

ValuTel: Your monthly bill of $79.99 is ready. Payment will be automatically processed on 3/24/25 from your saved payment method. View details at valutel.net/mybill. Reply HELP for help or STOP to unsubscribe.

Service Update

ValuTel: Scheduled maintenance in your area on 3/27/25 from 2-4am may cause brief service interruptions. No action needed. We apologize for any inconvenience. Reply HELP for help or STOP to unsubscribe.

Promotional Offer

ValuTel: Special offer for valued customers! Upgrade your internet speed to 1Gbps for just $10 more per month for 6 months. Call 800-867-3458 or email support@valutel.net by 3/31/25. Reply HELP for help or STOP to unsubscribe.

Payment Confirmation

ValuTel: Thank you! Your payment of $79.99 was received on 3/24/25. Your next bill will be available on 4/15/25. Questions? Call 800-867-3458. Reply HELP for help or STOP to unsubscribe.

Help Response

ValuTel notifications: 4-6 msgs/month, msg&data rates may apply. For support: Call 800-867-3458, email support@valutel.net. Reply STOP to unsubscribe at any time.

Frequently Asked Questions

How do I sign up for text notifications?

You can sign up online through this portal, by texting JOIN to our shortcode, by calling customer service at 800-867-3458, or email support@valutel.net.

How many messages will I receive?

You'll receive approximately 4-6 messages per month, including account notifications, service updates, and any promotional offers you've opted into.

Will I be charged for these messages?

ValuTel does not charge for sending text messages, but standard message and data rates may apply based on your mobile carrier plan.

How do I stop receiving messages?

You can opt out at any time by replying STOP to any message, using this online portal, or by calling customer service at 800-867-3458.

Can I choose which types of messages I receive?

Yes, you can customize your preferences to receive only account notifications, service updates, promotional offers, or any combination of these.

What if I change my phone number?

If you change your phone number, you can update your contact information through this portal or by calling customer service at 800-867-3458.

Is my information secure?

Yes, we take your privacy seriously. All information is handled according to our Privacy Policy.