ValuTel’s Cloud based VoIP PBX

ValuTel’s Cloud PBX is our extensive and fully customizable VoIP solution providing you with a comprehensive set of features and capabilities you’d expect from a world-class enterprise phone system.

Have questions?   We’re here to help.  800-867-3458

Voice over IP or “VoIP” Lines

Valutel can provide any number of Voice over IP or “VoIP” lines your organization needs.  VoIP lines are phone calls placed or received on the internet.  Using your existing broadband connection, VoIP has many immediate benefits over traditional phone lines.

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SIP Trunking

SIP Trunking allows you to save money on  your existing phone bill by converting T1 service or Landlines into VoIP talk paths.

ValuTel SIP trunking provides the connection between your on-premises PBX and the public telephone network, replacing the need for legacy telephone lines

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Unified Communications

Unified Communications or “UC” is a term used to describe a seamless communication workflow,  providing modern technologies and popular business communication features.  ValuTel’s Unified Communication platform Communicator software (available for Desktop and Mobile) provides hosted UC for softphone services, conferencing, messaging, mobility, and application integration.

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Communicator Desktop

ValuTel’s Communicator is a desktop application providing Softphone, Conferencing, Call Parking, Faxing, and many more Unified Communications features.  Communicator ties directly to ValuTel’s Cloud PBX platform, giving your company  a world-class experience with all the communication tools that a business requires.  Desktop Communicator can replace standard desk phones, eliminating large upfront equipment costs.

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Communicator GO

Experience efficiency at its best with Communicator GO Unified Communications mobile app. Plan phone calls, control your time and define availability using the Communicator Go Presence panel functionality integrated with ValuTel’s Cloud PBX.  Take your business on the go.  Communicator Go has many features and benefits for even the most demanding communication requirements.

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Landlines

Landlines are copper based, circuit-switched telephone networks that are operated by carriers such as ValuTel Communications, providing infrastructure and services for public telecommunication.

These types of phone lines are often referred in the industry as “POTS” or Plain Old Telephone Service.

On average, ValuTel can save 20% or more when converting Landlines to our service with the same exact features and functionality.

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Telephone Service

ValuTel is a Competitive Local Exchange Carrier, CLEC, certified with the New Mexico Public Regulation Commission to offer local dial tone and long distance carrier service.

ValuTel can deliver local telephone service via:

• Twisted Pair (POTS / Landline)

• T1 (24 Voice Channels)

• PRI (T1-ISDN)

• VoIP (Voice over Internet Protocol) delivered over Ethernet

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ValuTel Voicemail

Not all Voicemail service are created equal! ValuTel’s voicemail is a free service included with every Voice over IP (VoIP) line and traditional telephone line (landline).  Our voicemail features world-class services such as voicemail to email, visual (text) voicemail, browser based voicemail and custom directories.  Our feature set is unlimited, meaning you can choose as many features as you like,  giving your company the truest, most powerful voicemail system available.

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Virtual Fax

With ValuTel’s Virtual Fax, you can send and receive faxes without having to use outdated machines or fax lines.

ValuTel makes it easy to receive faxes right to your email in-box.  Keep your existing business fax number or have us generate one (or more) for you.

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Direct Inbound Dialing

A Direct Inbound Dialing Number or “DID” (also referred to as a virtual number or access number), is a telephone number without a directly associated telephone line.

Usually these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers that can be either fixed, mobile or VoIP.

A virtual number can work like a gateway between  landlines and VoIP talk paths.  There are different types of DIDs that can greatly benefit your business.

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Automated Attendant

Auto Attendant is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. ValuTel can program your customer Auto Attendant for either VoIP lines or Landlines.   Customers reaching your main number.

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Toll Free Calling Service

Connect easily and cost-effectively with your own toll-free number that allows customers nationwide to call without paying long-distance charges. A toll free number conveys an atmosphere of professionalism to your customers.  Toll Free numbers can be generated to be vanity numbers (i.e 1-8xx-yourbiz) if available and can be used for Market Expansion Lines (MELs).

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