Unified Communications software that simplifies and accelerates your daily tasks.
Communicator Desktop for Business
Communicator is a desktop application providing Softphone, Conferencing, Call Parking, Faxing, and many more Business Unified Communications features. It provides advanced Business Unified Communications experience with all the communication tools that a business could need or wish for.
The ultimate efficiency in Business Unified Communications
Communicator packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, CRM Integration, File Transfer and much more. All Communicator features are neatly packaged within a single elegant desktop application with attention to user experience.
High-quality softphone, full control over all calls
Communicator’s softphone design provides a dial pad similar to a standard VoIP desk phone, with a slightly improved layout and functionality. The wide variety of features and actions provided by Communicator are perfectly suited to modern and computerized communication.
Your desk phone is simply not needed anymore. Manage all aspects of your calls visually. Access your voicemail inbox instantly and transfer calls directly to desired extensions.
Take Communicator with you and seamlessly transfer from desktop to your mobile device by using Communicator GO – our mobile application available on Google Android and Apple iOS.
Unlimited Features and Benefits
Control costs of your company operations. Get rid of that ridiculously expensive phone system and huge phone bills – now!
Stay in motion
It allows switching phones without the need to hang up the call. Click one button, walk away from your desk and answer the call on your mobile ext.
Communicator makes each task a little bit easier, therefore reducing workload and stress. Better productivity will save you time…and time is money.
Control your time
With Communicator presence functions – plan how and when to communicate with your colleagues. Know the instant someone hangs up with the call when available feature… no need to watch a BLF.
Callback to GSM/PSTN Numbers
Besides your desk phone, Communicator can also be used to call back any phone number, mobile or landline. Once you answer the call on your mobile phone (for example), you will still be able to use all the features available in Communicator in order to control the call through the desktop application.
Having everything in the right place will allow the agent to do their job without the need to open multiple tabs in their browsers, the CRM add-on will open the relevant tabs from their CRM system for them.
Switch between calls or conferences
Communicator allows a user to use all unified communications and standard communication features. Create and control dynamic conference calls on any IP phone or softphone. Convert two-way calls into a conference call, and add as many participants as you’d like (dynamic conferencing). Use drag & drop to easily add a third person or more to your phone call conversation.
Skype for Business integration
The Skype for business module is used for the integration between Skype for Business and Communicator. This module allows you to sync your Communicator and Skype online presence and initiate a regular or conference call with one or multiple Skype for business contacts via Communicator.
Send a document as a fax directly from its native application, or send faxes directly from Communicator. Receive faxes and view them directly on your computer. Check Fax history of received files.
Conversation face to face with your co-workers provides a much closer connection, better understanding and the ability to stress the importance of a certain issue.
Communicator natively integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, and vTiger. Proprietary CRMs can be integrated with Communicator as well using our CRM link. This feature provides access to CRM contacts and leads, Caller ID detection, support for uploading Call logs and Recordings, and more.