Communicator Desktop
Unified Communications software that simplifies and accelerates your daily tasks.
Unlimited Features and Benefits
Manage Costs
Control costs of your company operations. Get rid of that ridiculously expensive phone system and huge phone bills – now!
Stay in motion
It allows switching phones without the need to hang up the call. Click one button, walk away from your desk and answer the call on your mobile ext.
Reduce workload
Communicator makes each task a little bit easier, therefore reducing workload and stress. Better productivity will save you time…and time is money.
Control your time
With Communicator presence functions – plan how and when to communicate with your colleagues. Know the instant someone hangs up with the call when available feature… no need to watch a BLF.
Callback to GSM/PSTN Numbers
Besides your desk phone, Communicator can also be used to call back any phone number, mobile or landline. Once you answer the call on your mobile phone (for example), you will still be able to use all the features available in Communicator in order to control the call through the desktop application.
Centralized contacts
Having everything in the right place will allow the agent to do their job without the need to open multiple tabs in their browsers, the CRM add-on will open the relevant tabs from their CRM system for them.
Switch between calls or conferences
Communicator allows a user to use all unified communications and standard communication features. Create and control dynamic conference calls on any IP phone or softphone. Convert two-way calls into a conference call, and add as many participants as you’d like (dynamic conferencing). Use drag & drop to easily add a third person or more to your phone call conversation.
Skype for Business integration
The Skype for business module is used for the integration between Skype for Business and Communicator. This module allows you to sync your Communicator and Skype online presence and initiate a regular or conference call with one or multiple Skype for business contacts via Communicator.
Faxing client
Send a document as a fax directly from its native application, or send faxes directly from Communicator. Receive faxes and view them directly on your computer. Check Fax history of received files.
Video Calls
Conversation face to face with your co-workers provides a much closer connection, better understanding and the ability to stress the importance of a certain issue.
CRM Integration
Communicator natively integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, and vTiger. Proprietary CRMs can be integrated with Communicator as well using our CRM link. This feature provides access to CRM contacts and leads, Caller ID detection, support for uploading Call logs and Recordings, and more.
Why choose ValuTel Communications?
Industry Knowledge and Proven Experience
With more than 3 decades of experience in the telecom industry, we have deep industry knowledge and world class products to help you improved your business communications.
We do not keep you waiting
Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.
We are here to help
Our knowledgable technical support team is always available to you via phone, email, or on-site, 24/7.
