ValuTel’s hosted PBX is a mature IP PBX Professional Open Standards Telephony Platform. PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. Since entering the Voice over IP (VoIP) market in 2004, ValuTel has deployed flexible, reliable and scalable next generation communication systems to small and medium sized businesses, enterprises, and governments.
ValuTel’s hosted PBX is an extension based platform providing powerful end user features, easy management and efficient IT integration. Managing internal call flow, assigning DIDs and creating auto-attendants are tasks easily implemented using ValuTel’s hosted PBX.
Online Self Care Portal
Cut down your support cost and create a better experience for your customers with PBXware’s online self-care portal. Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.
ValuTel’s hosted PBX provides access to a feature packed voicemail system. ValuTel’s Voicemail features world-class services such as voicemail to text, visual (audio to text) voicemail, web browser based functions and custom directories.
Scalable Unified Communications Integration
ValuTel’s Cloud PBX integrates seamlessly with our Unified Communication Desktop and Mobile solutions, designed to provide business users with a set of features and benefits including Softphone, Messaging, Faxing, Collaboration and 3rd party service integrations capable of transforming communications systems into a real powerhouse.
Control costs of your company telephony system. Upgrade your existing, aging, high maintenance on-premises PBX with ValuTel’s Cloud PBX and save money.
ValuTel’s Cloud PBX integrates with cloud storage services such as Amazon S3, Google Drive, Dropbox and FTP. You are able to store voicemail, fax, and call data records automatically to archive in a remote location.
Powerful speech to text
ValuTel’s voicemail system integrates with Google Cloud Speech-to-Text and IBM Watson (STT). Get text transcriptions of your voicemail messages sent to your email.
Easily set up call recording for all extensions and access them via a web browser. Improve security, customer satisfaction and raise the quality of your service by playing back and analyzing the call records, following consent laws.
Greatly increase security by encrypting your calls using TLS (Transport Layer Security and SRTP (Secure Real-Time Transport Protocol) protocols.
Connect your business applications to ValuTel’s Cloud PBX with our simple, powerful and secure application programming interface integration.
ValuTel Cloud PBX is compatible with most IP phones and devices on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as Automated provisioning, Busy Lamp Field (BLF), Hot Dusking, and more.
Comprehensive Role-Based Management
System Administrators are able to create groups and users’ permissions in order to delegate the administration of ValuTel Cloud PBX. Users are grouped by Administrator, Site Admin., Operator, Manager, and Custom Groups. You have complete control if you want it, or ValuTel will manage it for you for free.
Make calls directly through your CRM
Incorporate all the features and capabilities of the PBXware telephony system inside your CRM or Browser. PBXware Business integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.